NoCodeDoc Surveys

Surveys, done for you

Personal survey links that people actually finish.

Each person gets their own link, already knowing who they are. We build the survey, send-ready links come back to you, and answers, statistics and downloads appear in your own portal.

Talk to us See how it works
  • No limit, and no charge, per contact or response
  • Hosted in Australia, or in your own AWS
  • Built and tested for you
Live statistics for a charity's three campaigns: 685 opened, 381 finished, 56% completion, with a row per campaign

How it works

From your list to your results, in five steps

You stay in charge of who's asked and when. We look after everything in between. No caps on contacts or responses, and no per-response charges.

  1. Send us your list

    A spreadsheet of the people to ask, however many there are, with no per-contact fees.

  2. We build the survey

    Your branding, your questions, tested on phones and computers.

  3. Everyone gets their own link

    Send-ready links for email, SMS or a printed letter with a QR code, sent by you or your mail house.

  4. Watch it come in

    Live statistics and results in your portal, anytime.

  5. Download and done

    Answers as a spreadsheet or sent to your systems; data deleted on schedule.

Personal links

A survey that already knows who it's talking to

Greet people by name and fill in what you already know, so they only answer what matters.

  • One unique link per person; each can answer once
  • Optionally, people can pick up where they left off, on any device
  • Or one open link for a website, newsletter or QR code
A survey on a phone asking 'First, are these details right?' with the supporter's name, email, phone and address already filled in

Your portal

Results and statistics, the moment they arrive

Your team signs in to see how each campaign is going and to download the answers.

  • Live response counts, completion and drop-off
  • Charts of every question, with filters and a PDF report
  • Answers as a spreadsheet, or sent straight to your CRM
Results charts: how well supporters feel informed, as a rating grid, and who would consider a monthly gift

Statistics

See exactly how your survey is doing

Live statistics for every campaign show where people stop and what to fix, while it's running.

  • Opens, starts and completions, day by day
  • Drop-off by page and time taken to finish
  • Problem questions: skipped, unclear or rushed answers
  • Devices, where people came from (email, QR code, website) and roughly where they are
  • Privacy first: counts only, no tracking cookies or ads, nothing that identifies a person
A campaign's statistics: opened, started and completed counts, completion rate, typical time, and the drop-off funnel page by page

Your brand

It looks like you, end to end

Your logo, colours and wording on the survey, the portal and its emails.

  • Survey pages designed around your brand
  • The portal and its emails in your look
  • Built to WCAG 2.2 AA: keyboard, screen readers and readable colours, on any device (accessibility)
The Survey Builder editing a supporter survey's questions, with question types on the left

Security and privacy

Built for organisations that answer to their members

Your people's details and answers are treated as confidential from start to finish.

Kept in Australia

When we host it, everything stays in Sydney on Amazon Web Services, encrypted at rest and in transit. In your own AWS account, it stays in your account, in Sydney.

Two-step sign-in

Every portal and staff sign-in needs a password and an authenticator code.

Every action on record

Who saw, changed or downloaded what, kept in a log that can't be edited.

Deleted on schedule

People's details and answers are removed after the period you choose, or on request.

Only who needs it

Your team sees only your campaigns; our staff see only what their role allows.

ISO 27001-aligned

Our controls follow the ISO 27001 standard, documented control by control.

Your cloud or ours

Run it with us, or inside your own AWS account

Some organisations need their data to stay in their own environment. The whole platform can be set up in your organisation's Amazon Web Services account, so surveys, answers and logs never leave it.

Hosted by us

Nothing to set up

We run everything in our Australian AWS environment, kept up to date and monitored. You just sign in to your portal.

In your AWS account

Your environment, your controls

Buy the platform outright: we install it in your own AWS account for a one-time fee, then look after it with support and maintenance. Your encryption keys, access policies and audit trail. Ideal for partners and organisations with strict data rules.

For organisations

Charities, associations, councils and businesses

Member, donor, customer and staff surveys, built and run for you. You send the list; you get the answers.

Talk to us

For partners

Offer surveys to your own clients

Mail houses, printers, agencies, research firms and IT providers: add personalised online surveys to what you offer, under your own brand and run by your own team, on our platform or in your own AWS account.

Become a partner

Planning a survey?

Tell us who you'd like to hear from and what you need to know. We'll come back with how we'd run it.

Talk to us